FAQ deliveries tracking
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Satisfaction Guarantee
We offer a 15-day satisfaction guarantee; please see Return Policyfor full details.
DAMAGED SHIPMENT?
Ouch, lets fix that quickly. Upon 24 hours of receiving a shipment that is damaged, take a picture and send us an email of the non-installed piece, with your order number. We will issue return postage at no cost to you
Satisfaction Guarantee
We offer a 15-day satisfaction guarantee; please see Return Policyfor full details.
DAMAGED SHIPMENT?
Ouch, lets fix that quickly. Upon 24 hours of receiving a shipment that is damaged, take a picture and send us an email of the non-installed piece, with your order number. We will issue return postage at no cost to you.
Refund
Online Refunds will be issued within 5-15 days of receipt of returned item. Items must be original unused resell-able condition, and packaging.
in-store returns are examined with same day returns.
Store Credit
Online Purchases full refund or A store credit will be issued within 10-15 days upon receipt of returned item, A a small restocking fee of 15% to cover shipping cost, Damaged packaging after opening may incur a small restocking fee of 20 % to cover as these items are not resell-able and is a loss to the company.
please see full details
Deleveries
Frequently Asked Questions
Frequently Asked Questions
LOCAL DELIVERIES BY SAS
Once you've received your confirmation we will contact you to arrange your delivery.
We can use text to communicate with you on the day of your delivery to make things easier if you'd like. Once we are all set to go we will give you notice before your item is dropped off.
WHERE'S MY ORDER?
Thanks for being so excited,
LOCAL DELIVERIES BY SAS
Once you've received your confirmation we will contact you to arrange your delivery.
We can use text to communicate with you on the day of your delivery to make things easier if you'd like. Once we are all set to go we will give you notice before your item is dropped off.
WHERE'S MY ORDER?
Thanks for being so excited, for local deliveries give us a call. For third party shipment's please refer to your tracking number.
DELIVERY BY THIRD PARTY CARRIER
Once your shipment has been confirmed, and it has been picked up by our carrier, you will receive a tracking number.
Important Stuff
Frequently Asked Questions
Important Stuff
PHONE US
1-800-582-1759 or 647 500 8838
EMAIL US
TRACK YOUR ORDER
Canada Post: https://www.canadapost.ca/trackweb/en
UPS : https://www.ups.com/ca/en/services/tracking/information.page
FREE DELIVERIES ON TOILETS ?
Free delivery to those who live within a 20km radius of postal L4H 0V1 . If you want an item shipped outside
PHONE US
1-800-582-1759 or 647 500 8838
EMAIL US
TRACK YOUR ORDER
Canada Post: https://www.canadapost.ca/trackweb/en
UPS : https://www.ups.com/ca/en/services/tracking/information.page
FREE DELIVERIES ON TOILETS ?
Free delivery to those who live within a 20km radius of postal L4H 0V1 . If you want an item shipped outside of our zone, shoot us an email, and let us work something out.
WHAT ABOUT MY WARRANTY?
Great news, you're receiving a full manufacturer's warranty. Have another question? reach out to us. 1-800-582-1759 or 647 500 8838
save an extra 15%
EARLY BLACK FRIDAY DEALS
SAVE 15% ON ALL PURCHASES OVER $1000 use coupon SVE10
Offer EndS November 30th
APPLIED AT CHECKOUT